Dental Receptionist required

Job Description

An exciting opportunity has arisen for a full-time receptionist to join our expanding team at Carriage Works Dental. We are an award winning mixed FD training practice. Excellent hygienist, therapist and support staff with a great working environment. We provide General Dentistry, Advanced Restorative, Implants, Anterior alignment Orthodontics, Endodontics, Periodontics, Facial aesthetics and Conscious Sedation.

Candidate Requirements:

Friendly, reliable and adaptable
Well presented with the initiative to work independently, to ensure the smooth running of the reception desk
Able to work flexibly with others in a busy team environment
Excellent communication skills and telephone manner
The ability and personality to build a rapport with our patients
Excellent IT Skills

The role will involve:

Meeting and greeting patients, providing a great first impression
Booking and amending appointments in an efficient and accurate manner
Answering incoming calls
Updating patient details and records
Answering and dealing with patient email enquiries
Supporting Practice Management and clinical team with the smooth running of the practice
Making patients aware of dental services we offer
Handling payments and carrying out end of day cashing up
Accessing sensitive information whilst maintaining patient confidentiality
Managing incoming referrals and dealing with all related correspondence
Handling patient finance and patient membership applications
Liaising with dental laboratories, dentists and other third parties to ensure smooth running of the practice
Printing Day Lists
Keeping reception area and desk clean and tidy

The role will also involve assisting in our decontamination rooms during busy periods. Full training will be given.

Hours:

Monday: 08:45 – 17:30

Tuesday: 08:45 – 19:30

Wednesday: 08:45-17.30

Thursday: 08:45- 17:30

Friday: 07:45 – 16:30

Experience: Previous dental experience preferred but not essential

Job Type: Full-time

To apply, please send CV to Debbie Morley email: manager@lostwithieldental.co.uk