Dental Receptionist required

Job Description

An exciting opportunity has arisen for a full-time receptionist to join our expanding team at Carriage Works Dental. We are an award winning mixed FD training practice. Excellent hygienist, therapist and support staff with a great working environment. We provide General Dentistry, Advanced Restorative, Implants, Anterior alignment Orthodontics, Endodontics, Periodontics, Facial aesthetics and Conscious Sedation.

Candidate Requirements:

  • Friendly, reliable and adaptable
  • Well presented with the initiative to work independently, to ensure the smooth running of the reception desk
  • Able to work flexibly with others in a busy team environment
  • Excellent communication skills and telephone manner
  • The ability and personality to build a rapport with our patients
  • Excellent IT Skills

The role will involve:

  • Meeting and greeting patients, providing a great first impression
  • Booking and amending appointments in an efficient and accurate manner
  • Answering incoming calls
  • Updating patient details and records
  • Answering and dealing with patient email enquiries
  • Supporting Practice Management and clinical team with the smooth running of the practice
  • Making patients aware of dental services we offer
  • Handling payments and carrying out end of day cashing up
  • Accessing sensitive information whilst maintaining patient confidentiality
  • Managing incoming referrals and dealing with all related correspondence
  • Handling patient finance and patient membership applications
  • Liaising with dental laboratories, dentists and other third parties to ensure smooth running of the practice
  • Printing Day Lists
  • Keeping reception area and desk clean and tidy

The role will also involve assisting in our decontamination rooms during busy periods. Full training will be given.


Monday: 08:45 – 17:30

Tuesday: 08:45 – 19:30

Wednesday: 08:45-17.30

Thursday: 08:45- 17:30

Friday: 07:45 – 16:30

Experience: Previous dental experience preferred but not essential

Job Type: Full-time

To apply, please send CV to Debbie Morley email: