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Dental Receptionist Position Available
Would you like to join the Carriage Works Team?
We are looking for a Full Time Receptionist to join friendly our team of forty-three. We are an independent award-winning mixed NHS and private practice. Excellent Hygienist, therapist, and support staff with a great working environment. We provide general dentistry, advanced restorative, implants, anterior alignment orthodontics, endodontics, periodontics, facial aesthetics and conscious sedation.
Purpose of job:
As a member of our reception team, you will be responsible for a huge part of the patient journey. As first point of contact you will be providing a first-class patient experience either over the phone or in person – your positive input and top rate customer service is crucial. You will be joining a busy reception team of five, you will be responsible for arranging appointments and taking care of all communication with patients by telephone, email, and letter. Your contribution and experience will be paramount as you will be the key link between patient and clinician and will be crucial to the ongoing success and development of our expanding practice.
Attributes and experience
- Reception and administration experience essential (Dental or medical preferred)
- Great communicator
- Excellent I.T skills
- We can offer you a great working environment with a highly competitive salary with benefits and the chance to be a part of a thriving team
Qualifications and knowledge
Desirable
- Dental or medical reception experience although full training will be provided
- Experience using Exact SOE
Skills and attributes
Essential
- Friendly, dependable, and willing to learn new skills
- Organised with excellent co-ordination skills
- Able to work flexibly with others in a busy team environment
- Able to work on their own initiative
- Able to organise and manage their own patient diary and plan ahead
- Excellent communication skills that can be used within the practice but also to be used when communicating with laboratories and suppliers
- Efficient time management and ability to prioritise effectively
- Confident with IT
Desirable
- Good knowledge of dental abbreviation and terminology
Personal qualities and attributes
Essential
- The ability and personality to build a rapport with our patients
- Thrive when working as part of a team
- Motivated and enthusiastic about providing a high standard of patient care
- Professional and approachable when dealing with colleagues
- Remain positive and professional in stressful situations
- Treats others how they would like to be treated
- Punctual, trustworthy, and dependable
- To maintain strict patient confidentiality at all times
- To always uphold the practices core values
Desirable
- Desire to further their career and gain further qualifications and experiences
Employment Benefits
- Free dental treatment
- Discounted dental treatment for family members
- Discounted facial aesthetic treatments
- Fully funded team events at least twice a year
- Friendly, experienced, and supportive working environment
- Increased holiday entitlement after a period of service
- GDC and Indemnity fees paid- applicable to qualified dental nurses
- Fully funded training and uniform included
- No weekend working
- Company pension
- Team fitness classes available with personal trainer
- Sports massage sessions
- Sick pay after 2 years’ service
Job Type: Full-time
Salary: From £10.50 per hour
Schedule:
- Monday to Friday
Experience:
- Dental/Medical Receptionist: 1 year (preferred)
Application closes 4th November 2022
Apply via Indeed
Work place work out ! Team party at On the boards in Truro Kellys last day before maternity leave Secret Santa and Xmas jumper Party Dec 2021 Celebrating Sherry’s 60th Secret Santa Pizza Party Practice Dog Walk Adam, Clare , Beth , Viva , Catherine and Yas at our pre-boat party meal What a team ! Natalie and her fantastic periodontics nurses Natalie ( Dentist) Ali ( hygenist/facial aesthetic practitioner) and Char (Dental Nurse) Falmouth boat party July 2021 Annual BLS training with the brilliant Kate Hawkins Cath (Trainee Nurse, Freya (Trainee Nurse) , Char (Dental Nurse) Stacey (Treatment Coordinator) and Ashley (Trainee Dental Nurse) at our 2021 Christmas Party Annual Boat Party 2019